Smart Scheduling Strategies for Securing Higher Patient Retention Rates

Smart Scheduling Strategies for Securing Higher Patient Retention Rates

Smart Scheduling Strategies for Securing Higher Patient Retention Rates By Lawson Boothe, Founder and COO of Vital Interaction Patient scheduling is one of the most vital operational processes for a prosperous practice. Yet it often takes a backseat to other patient management tasks, throwing a wrench into many practices’ profitability. Particularly in light of today’s rapidly changing healthcare environment, it’s wise to have an effective, streamlined patient follow-up and retention process in place to prevent patients from falling through the cracks. Regardless of your medical specialty, the length of time your practice keeps its providers’ schedules open can greatly affect…Read More...

Job Opening: Dev Ops Engineer/System Administration

Dev Ops Engineer/System Administration Vital Interaction Headquarters: Austin, TX We are an innovative healthcare software company that provides patient engagement and communication software solutions to medical practices. We are seeking a Dev Ops team member to ensure the production systems are in good shape and the development team members are cranking out quality code as efficiently as possible. We are looking for hard working, motivated, independent self-starters who value freedom, seek challenge, and want responsibility. As a Dev Ops Senior Engineer, your opportunities to make an impact will be: Ensuring code releases /rollbacks go as smooth as possible. This includes…Read More...

NEW FEATURE! Quick Message Tool

Now you can send customized one-off messages to some or all of patients in your schedule. This has been our most highly-requested feature for the past few months, so we’re very happy to announce that it’s launched! HOW OUR CUSTOMERS ARE USING IT: There are lots of applications for this tool. That’s one of the reasons we love it - Quick Message is simple and flexible and lets our customers communicate with their patients when and how they need to. In less than 5 minutes, you can create a message, target exactly the patients who need to get it, pick…Read More...

How to Effectively Use An Appointment Confirmation System to Reduce Your No-show Rate

Maintaining physician productivity, financial stability and practice efficiency are ongoing concerns among medical practice administrators. One factor that is the most difficult to predict, and therefore has a significant impact on a medical practice, are patient no-shows. Optimizing the schedule is one way to address these concerns. The most effective way to address the uncertainty, however, is by proactively developing and implementing no-show reduction strategies to keep patients from forgetting their appointments. Optimizing the schedule won’t reduce your no-show rate. A patient reminder workflow and follow-up process will help patients remember and keep their appointments, thereby reducing no-shows. Using an…Read More...